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Searching for the place that will be your new home over the next few months involves a lot of inquiry and selection. In this section, we will try to answer all the questions that normally arise when you find the student accommodation you have been looking for.

Who stays at Homiii?

Young people between 18 and 33 years old, students and/or young professionals. You can find out who has reserved or is already living in the flat you have chosen on the HOMIII website itself.

What am I going to find in the flat / room I rent?

We specialise in rooms in shared flats and apartments, furnished and fitted with all the basics to make your stay as pleasant as possible. We have NETFLIX and Wi-Fi installed and carry out weekly cleaning.

How long can I rent an accommodation for?

The minimum stay are three months and the specific conditions will be set out in the contract (see appendix) that you will sign the day you arrive.

Are the utilities included in the rent?

The utilities are NOT included in the rent. A fee is charged (estimation of the price) for the utilities mentioned in the contract and on the website.

Do the flats have bedclothes and towels?

No, each tenant must have their own bedclothes and towels.

Do the apartments have kitchen utensils?

The flats always have basic kitchen utensils, kitchen appliances, ironing board, among other items.

Do I have to pay in advance for you to start processing my application?

After identifying and selecting the flat and the room you are interested in, you must make the Reservation and pay 1 month's rent. On the day you enter your room you will sign the Leasing Contract and you must pay the Deposit (1 month), Utilities Fee and Administrative Costs. The contract details the current account you must make the transfer into within 24 hours, sending the justificatory document to the email address detailed in the contract. Otherwise the contract will be cancelled immediately and you must vacate the room.

Can I reserve a flat online from my town/city of origin?

Yes, you can reserve your flat from your current town/city, that way you will save time and money. When you get to Madrid you can go straight to the flat.

If I need any information that isn't on the website, how can I get it?

Please fill in and send an application or an email with the information you need to info@homiii.com and we will get back to you as soon as we can.

Can I use the deposit to pay the last month's rent?

The deposit cannot be used to pay the rent; it is the guarantee the owner has to cover any defects when the contract ends and by law must be deposited in the corresponding Official Body so that it cannot be used for any other purpose.

How are incidents that may occur during the stay in the flat managed?

Incidents that may arise during the stay are managed via the email address atencion@homiii.com. Also, in your flat and room you will have the contact telephone numbers of the Insurer and the maintenance and service companies, so that you can manage them directly. Remember you are in a rented flat; we provide you with a service at HOMIII, but there will be other incidents you will have to solve directly, just as you would with a normal rented accommodation.

How is the cleaning done?

The apartment will be completely clean when you move in. The communal areas (Hall, Living Room, Kitchen, corridor and bathrooms) are cleaned weekly. If, during your stay, you want any additional or regular cleaning, this can be contracted for an additional cost by applying to atencion@homiii.com

Can I extend the duration of a contract, renew the contract?

You must notify atencion@homiii.com 30 days prior to the end of the contract, the owners reserving the right to accept or not according to the building's availability and the duration of the extension applied for. The conditions are detailed in the contract you sign when you move in.

What is the moving-in procedure?

When you move in a HOMIII representative will be in the flat to welcome you. The following procedure will be carried out:

  • - Check that the entire flat is working correctly
  • - Checklist: Checking of the flat's inventory, which you will sign as an Appendix to the contract
  • - Signing of the contract
  • - Making of the pending payments
  • - Handover of the flat's keys

There will be a notice in your room with the telephone numbers and email addresses you need for the sundry procedures or to manage any incidents that arise.

What is the moving-out / flat hand-back procedure?

Your departure will require you to liaise with HOMIII as to the date and time of your leaving, which will be as per that detailed in the contract. Before you leave you will have to settle any outstanding amounts, whether these be rent or utility fees. It will be checked that everything is OK in the flat. The deposit will be returned within 60 days of your departure, as it is an administrative procedure dependant on the Official Body in question, by bank transfer into your account.

What things are considered serious misdemeanours entailing the cancellation of the contract?

Non-payment, failure to adhere to the flat share rules and Condominium rules, excess noise that lead to complaints or that requires our night-time service to come to the flat to inform you that you have failed to adhere to flat share and noise rules and of course complaints made to the owners concerning incidents in the flat.